Payment Policy

At sandclooudshopus.com, we prioritize safe and seamless transactions. This Payment Policy outlines accepted methods, security measures, and billing terms.

Accepted Payment Methods

  • Accepted:

    • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB, Maestro

    • Digital Wallets & Express Checkout: PayPal, Apple Pay, Google Pay, Shop Pay

  • Not Accepted: Cash on Delivery (COD) or untraceable payment methods.

Payment Security & Processing

  • Data Protection: Transactions are secured using SSL encryption. Full credit card details are never stored on our servers.

  • Gateway Transactions: Digital wallet and third-party payments are processed directly through their respective secure gateways and governed by their terms.

  • Charging Timeline: Payment authorization occurs immediately at checkout. Cards and accounts are charged upon order confirmation (including pre-order/back-ordered items).

  • Currency: All prices are listed and processed in USD. Your financial institution may charge foreign transaction or conversion fees if your payment method uses another currency.

Billing Details & Failed Payments

  • Verification: Customers must provide complete and accurate billing information. Orders with unverified or incorrect billing details may be canceled.

  • Declined Payments: If a payment fails, you will receive an email notification. Orders are held for 48 hours to allow for a payment method update before automatic cancellation.

  • Refunds: All approved refunds are issued directly to the original payment method. See our Returns & Refund Policy for further details.

Contact Information

  • Email: info@sandclooudshopus.com

  • Phone: +1 (516) 876-9182

  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)

  • Address: 400 Locust St, Clarksville, TN 37042, United States