At sandclooudshopus.com (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
Information We Collect
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Information You Provide:
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Contact & Shipping: Name, email, phone number, shipping address, billing address.
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Payment Details: Processed securely via payment partners (we do not store full payment details).
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Order & Communications: Order history, preferences, and details provided via customer support or reviews.
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Automatically Collected Data:
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Device & Usage: IP address, browser type, operating system, pages visited, and referral URLs.
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Cookies & Tracking: Used to store shopping cart preferences, enhance site navigation, and analyze traffic. You can adjust preferences via your browser settings.
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How We Use & Share Your Information
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Operational Uses: Processing orders, issuing shipping updates, offering customer support, improving site performance, and preventing fraudulent transactions.
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Data Sharing (No Selling): We do not sell your personal information. Data is shared strictly with:
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Essential Service Providers: Payment processors, shipping carriers, and logistics tools bound by confidentiality.
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Legal & Business Requirements: When mandated by law, court orders, or during corporate transfers/mergers.
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Your Privacy Rights & Choices
Depending on your jurisdiction, you have the following rights regarding your personal data:
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Access & Portability: Request a copy of your stored personal data.
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Correction & Deletion: Request corrections to inaccurate information or complete data erasure.
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Restriction & Objection: Restrict or object to specific processing activities, including marketing.
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Withdraw Consent: Revoke previously granted permissions at any time.
To exercise any rights, contact us at info@sandclooudshopus.com. Requests are handled within 30 days.
Data Security & Retention
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Security: We use industry-standard SSL encryption and administrative safeguards to protect your data.
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Retention: Personal data is retained only as long as necessary to fulfill order requirements, comply with tax laws, or resolve disputes.
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Children's Privacy: Our site is not directed to individuals under 13, and we do not knowingly collect their data.
Contact Us
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Email: info@sandclooudshopus.com
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Phone: +1 (516) 876-9182
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Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)
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Address: 400 Locust St, Clarksville, TN 37042, United States